1. eSignTrust Registration Authority
2. Electronic Certificate Service in Macao One Account mobile application (For personal users only)

Applicants can open an "eSignCloud Service" account and apply for an electronic certificate at the eSignTrust Registration Authority¹.

 

Documents required for Personal User:

1. Completed eSignCloud Service application form;
2. Photocopy of valid Macao BIR or ID document and presentation of original document;
3. Photocopy of Professional Qualification Certificate and presentation of original document (if applicable).

Documents required for Government/Corporate User:

1. Government Department/Business Organisation itself:
1. The completed Government/Corporate Certificate Application Form;
2. Photocopy of Authorised Delegate’s² and Contact Person’s ID Card;
3. Photocopy of "Initial Activity/Alteration Declaration" M/1 format of Industrial Tax, "Inscription and Alteration" M/2 format of Professional Tax or "Levied Form" M/8 format of Industrial Tax (Please show the original document, if necessary).
2. Authorised Users of Government Department/Business Organisation:
1. The completed eSignCloud Service application form;
2. Photocopy of valid Macao BIR or ID document and required to show the original document.

 

Applicants can make appointments for the electronic certificate service through the "Macao One Account - Appointment for counter service".

 

Applicants can apply for the "eSignCloud Service” online (only applicable to personal "eSignCloud" accounts). Users must have opened a "Macao One Account" account. Please click this link to download the "Macao One Account" mobile application.

 

Services available online:

1. "eSignCloud Service" Application/Renewal (Applicable to first-time applicants or renewal applicants of personal "eSignCloud Service" account)
2. Certificate revocation (applicable to electronic certificate holders)
3. Annual fee payment (applicable to electronic certificate holders, the items accepted for payment must be the annual fee for personal certificates)
4. My Certificate (Applicable to electronic certificate holders)

Service guide: Please refer to the guide on matters related to the "Macao One Account" Electronic Certificate Service.

 

• eSignCloud Service Application Form
• eSignCloud Service Application Form (Filling Guildelines)
• Government/Corporate Certificate Application Form
• Authorisation Letter by Government/Corporate
• Recovery of eSignCloud Signature Service Request Form
• eSignCloud Service Guidelines

 

• eMOTP App (iOS version)
• eMOTP App (Android version)
• eMOTP User Guide

 

¹eSignTrust provides onsite certificate enrollment services. For more information, please contact us.

²If necessary, representatives of Government Department/Corporate Organisation may submit an authorisation letter to authorize and delegate representatives to sign all application, revocation and renewal of electronic certificates related documents.