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eSignTrust QES Packs provide a convenient and comprehensive solution starting from documents signing and protection to users authentication and authorization. All QES Packs include both, a Qualified Certificate and an Encipherment Certificate which are recognised and certified in Macao SAR and meet as well, the highest international security standards.
Since a Qualified Certificate will validate the identity of its holder, hence all QES applicants must be satisfactorily identified before they receive a Qualified Certificate. The applicants are required to meet in person with a Registration Authority (RA) Officer or a designated Registration Officer during the identification process.
The Qualified Certificate and Encipherment Certificate together with their respective Private Keys will be inside a Secure Signature-Creation Device (SSCD); therefore the holder of the certificates must supply a personal password during the registration to protect and access those keys.
Customers also have the option to personalize their SSCDs by adding a photo which may be taken by a RA Officer during the registration process.
eSignTrust will issue the appropriate QES Packs, depending on individual or organisational needs, the procedures and requirements are as follow:
For Personal Use |
For Organisational Use |
Please follow the instructions shown below:
- Download eSignTrust Personal Certificate Application Form (which is also available in eSignTrust RA Office and all Macao Post Branch Offices ), and
- Submit the completed form in person with an original identification document at eSignTrust RA Office.
- Alternatively, you can submit the form by postal mail, fax or electronically by email, so your application can be pre-processed; then you will be notified to come to our office, at a time of your convenience.
Documents required:
- Photocopy of Subscriber’s Macao BIR or valid passport/ID document (required to show the original document).
If applicable :
- Original of Procuration related to Subscriber, or notarised copy, when required;
- Original of Professional Qualification Certificate, or notarised copy, when required.
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Please follow the instructions shown below:
- Download the following 2 Application Forms (which are also available in eSignTrust RA Office and all Macao Post Branch Offices):
- And submit the completed forms with the required original or notarized copy of documents at eSignTrust RA Office;
- Alternatively, you can submit the forms by postal mail, fax or electronically by email, so your application can be pre-processed; then you will be notified to come to our office, at a time of your convenience.
Documents required:
- Photocopy of Authorised Delegate’s, Contact Person’s and all Authorised Users’ ID Card (Please show the original document, if necessary);
- Business Registration Certificate or its notarised copy;
- Photocopy of "Initial Activity/Alteration Declaration" M/1 format of Industrial Tax, "Inscription and Alteration" M/2 format of Professional Tax or "Levied Form" M/8 format of Industrial Tax (Please show the original document, if necessary).
If applicable :
- Notarised copy of the articles of association, when required;
- Original of Board or Shareholders meeting’s Minutes, or notarised copy, when required;
- Original of Procuration related to Authorised User, or notarised copy, when required;
- Original of Professional Qualification Certificate of Authorised User, or notarised copy, when required.
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After successful registration, customers may downoad Installation for Qualified Electronic Signature Pack and follow the instructions from Equipment Installation Guide to install your Certificates and equipment.
After installation, you may read our User Guide - Using Your Certificate to start enjoying the benefits of using our Products and Services.
Customers are especially encouraged to visit or phone our Registration Authority Office for information on application requirements and procedures and advising and assistance with assessing individual’s needs. Please contact our Customer Support for an appointment or for the date, time, and location of a scheduled advising meeting.
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